Communication problems in the work places.Communicaiton problems in the work places

Communication at workplace includes communication between people in the organization at the same level, with seniors, and with juniors. To be able to perform their work effectively, people need to communicate with people within their departments as well as outside it.

The communication covers many essential information required to perform the work efficiently. among other the type of information that needs to be communicated within the workplace includes the following.

• Work plans and objectives.


• Instructions for carrying out the work. This includes information such as product specifcations, methods, responsibilities, routing etc.


• Request for inputs required.


• Intimation of outputs or other resources supplied to others.


• Feedback on actual work done.


• Information on problems encountered during work and other situational factors.


• Information for coordination of activities with others.


• Information of motivating employees.

These communication take place in a variety of ways including very informal face to face communication to highly structured reports. The information may be transmitted by various means such as verbal report, letter, eMail, or snail mail.

Unless care is taken to ensure that all such information is collected and communicated to all those who require the information appropriately, the work will suffer. The communication in the workplace may fall short of the requirement for several reasons such as the following.

• Lack of planning and clarity on what is to be communicated, how and when.


• Incomplete communication on wrong assumption that the recipient will be able to understand such communication


• Using word and languages that may mean different things to different people due to semantic differences.


• Not expressing the message correctly, the way it is intended to be.


• The recipient not paying adequate attention to the message conveyed and in the process missing out or misunderstanding some of the contents.


• Inability of people at the workplace developing personal relationships. In a workplace that lacks adequate degree of personal touch, communications may suffer from feelings like distrust and apathy. Motivational communication in such atmosphere becomes particularly difficult. In an atmosphere which lacks mutual trust and respect employees may be reluctant to volunteer important information which is not a part of formal reporting system.


• Too much information, making it difficult and time consuming for people to go through and understand all the information received. Such information overload results in important information getting mixed up and lost in heaps of unimportant information.