Thursday, April 26, 2012

Write notes on the following:a) Explain right to safetyb) what is right to consumer protection?

Right to safety and consumer protection are two aspects of the general area of consumer rights. The seller these days are generally big companies enjoying substantial economic power. In comparison, individual consumers are economically weak. Further, big businesses are frequently considered by consumer to be experts in the technology of product they manufacture and sell. As a result, when a product is put on sale by a company it is assumed by consumer that the product gives them value for their money, and is safe for them to use. Also the companies make tall claims about their products, which are believed by consumers.


However, not all big businesses use their economic and the expert power they enjoy, as ethically as desirable. As a result governments in many countries have enacted laws to protect consumer interests. Among other issues, such laws make it obligatory for companies to make their products safe for consumers and to provide correct and adequate information about their product. Similarly these laws also provide some measure of protection from supply of inferior or defective quality of product. Thus, supplies are obliged to provide some minimum warranty and guarantee on the product they supply. Further, they are are required to ensure that they meet all their commitment to their customers, made either as explicit as terms of sales, or as inferred from their advertisement and other communications.


Safety of the product is a major part of the product quality and performance requirements covered by the consumer protection laws. Safety laws prohibit commercial sale of products without adequately satisfying that it is safe for use buy consumers. Further, companies are obliged to inform the consumer adequately about the product and its use do avoid accidental damage to life or property, including the product itself. Also, if there are any damages by the product, due to supplier's failure to ensure safety by these means there are legal provision for the suppliers to compensate the affected consumers.

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